Privacy Policy

Privacy policy

GLOBAL PRIVACY POLICY

Last Updated: 24/11/2025

1. Overview

Vicipe (“we”, “us”, “our”) is committed to protecting your personal data globally. This Privacy Policy complies with major worldwide standards including:
• GDPR (EU & UK)
• CCPA/CPRA (California)
• Virginia CDPA
• Colorado CPA
• Canada PIPEDA
• India DPDP
• Brazil LGPD
• Australia Privacy Act
• Singapore PDPA
• New Zealand Privacy Act
• South Africa POPIA
• Global best-practice data protection principles

This policy applies across all platforms (web, app, API, AI services).

2. Data Controller

Vicipe Ltd
Email: privacy@vicipe.com

3. Data We Collect

3.1 Information You Provide
• Account data: name, email, password
• Profile: avatar, bio, dietary preferences, cooking skill level
• User-generated content (UGC): recipes, photos, videos, posts, comments
• AI interactions: prompts, questions, cooking photos uploaded for analysis
• Communications: support queries, feedback
• Payment information (via secure processors)
• Identity verification for creators (if required)

3.2 Automatically Collected Data
• Device ID, OS, browser
• IP address
• Log files
• Cookie/tracking data
• Usage analytics
• Crash and performance data
• Interaction data with AI features

3.3 Data From Third Parties
• Social login providers
• Third-party analytics
• Ad networks
• Payment processors
• Law enforcement (where legally required)

4. How We Use Your Data

4.1 Service Delivery
• Provide platform access
• Authenticate and secure accounts
• Generate personalized recommendations
• Enable AI-assisted cooking features
• Process transactions

4.2 Platform Operations & Security
• Detect and prevent fraud
• Enforce community guidelines
• Ensure platform integrity

4.3 Product Development
• Improve features and AI accuracy
• Diagnose issues
• Conduct A/B testing

4.4 Marketing & Communications
• Send updates and announcements
• Deliver personalized experiences (if consented)

4.5 Legal & Compliance
• Regulatory obligations
• Respond to legal requests
• Maintain audit logs

5. Global Legal Bases for Processing

We rely on:
• Consent
• Contractual necessity
• Legitimate interests
• Compliance with legal obligations
• Public interest (rare cases, e.g., safety threats)

6. Sharing and Disclosure

We may share data with:
• Hosting and cloud providers
• AI infrastructure (model processing partners)
• Analytics tools
• Advertising networks
• Moderation & safety vendors
• Payment processors
• Affiliates/subsidiaries
• Regulatory authorities (as required)

We do not sell personal data.

7. International Transfers

We transfer data globally using:
• Standard Contractual Clauses (SCCs)
• International Data Transfer Agreements (UK)
• Adequacy decisions
• Additional technical safeguards

8. Data Retention

We retain data only as long as necessary for:
• Service delivery
• Legal compliance
• Audit requirements
• Dispute resolution

You can request deletion at any time.

9. Your Rights (Global List)

Depending on your country, you may have rights to:
• Access
• Correction
• Deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability
• Opt-out of targeted ads
• Opt-out of sale/sharing of personal data (California)
• Right to non-discrimination
• Right to know categories of data collected
• Right to complain to a regulator

Request via: privacy@vicipe.com

10. Security

We apply:
• Encryption at rest and in transit
• Role-based access controls
• Network firewalls
• Regular audits
• AI-security layers
• Anomaly detection systems

11. Children’s Privacy

Our platform is not intended for users under 13 (or higher local age thresholds like 16 in the EU).
We do not knowingly collect children’s personal data.

12. Automated Decision-Making

We use AI to:
• Suggest recipes
• Assess cooking photos
• Customize content

We do not make high-impact automated decisions without human oversight.

13. Policy Updates

Material changes will be communicated openly.